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TAKE THE
SMARTBOX
CHALLENGE

Over the course of 2018, we’re going to give away over $25,000.00 in awards (including several luxurious vacation packages) to the front desk staffs of our top clients for excellence in dental practice operations. Check out the special edition of “Inside Patient Attraction” to the left to learn more. Eligible SmartBox clients who utilize our industry-leading Patient Attraction System® are automatically entered into The SmartBox Challenge*, and there’s no additional cost or fee to participate. New SmartBox clients who launch their Patient Attraction System® prior to October 1, 2018, are also eligible to participate.

GRADING CRITERIA

Call
Answer Rate

Your Call Answer Rate is the number of calls your dental practice answers, divided by the number of calls your practice receives. Your Call Answer Rate will be determined by our Call Quality Analysts based upon calls to your Zetetics® tracking lines.

Scheduling
Conversion Rate

Your Scheduling Conversion Rate is the number of new patients scheduled divided by the number of potential new patients who call for an appointment. Your Scheduling Conversion Rate will be determined by our Call Quality Analysts based upon calls to your Zetetics® tracking lines.

PRIZES

DIAMOND AWARD

For Dental Practice Excellence

The dental practice with the highest annual average score will receive a Caribbean vacation for up to six people. This prize is valued at $10,000.00!

EMERALD AWARD

For Dental Practice Excellence

The dental practice with the second highest annual average score will receive a Las Vegas Getaway for up to six people. This prize is valued at $5,000.00!

RUBY AWARD

For Dental Practice Excellence

The dental practice with the third highest annual average score will receive a Spa Getaway Package for up to six people. This prize is valued at $2,000.00!

SAPPHIRE AWARD

For Dental Practice Excellence

The top nine dental practices with the highest average scores for each quarter of the year will receive $200.00 in gift certificates. $7,400.00 in gift certificates will be awarded!

PEARL AWARD

For Dental Practice Excellence

The dental practice showing the most quarter-to-quarter improvement in their average score will receive $200.00 in gift certificates. $600.00 in gift certificates will be awarded!

ONYX AWARD

For Dental Practice Excellence

Any practice who achieves a quarterly 90% Call Answer Rate or 80% Scheduling Conversion Rate, or makes 5% improvement in their score will receive a commemorative award.**

*The SmartBox Challenge is a contest of skills. No element of chance will be used to select winners. The SmartBox Challenge is open to legal residents of the United States of America over the age of 21. the SmartBox Challenge is not open to residents of Colorado, Vermont, Maryland, and Arizona. All eligible clients of SmartBox LLC who use SmartBox’s Patient Attraction System are automatically entered to win unless they choose to opt out of the SmartBox Challenge. SmartBox, LLC clients must remain current on their monthly bills in order to remain eligible for prizes in the SmartBox Challenge; however, there is no additional cost to participate in the SmartBox Challenge. The total cost of participating in the SmartBox Challenge will vary based on the cost of the participant's monthly marketing services from SmartBox. Odds of winning will vary based on the number of participants in the contest. All federal, state, and/or local laws apply to the SmartBox Challenge. This offer is void where prohibited. SmartBox, LLC, located at 821 Mount Tabor Road, Suite 300, New Albany, Indiana, 47150 is the sole sponsor of the SmartBox Challenge.

**The Onyx Award will only be given to dental practices matching the award criteria who are not eligible for any other prizes in the quarter in which the Onyx Award is given.